Frequently Asked Questions
Answers to the questions we hear most from West Chester drivers. Don’t see what you’re looking for? Give us a call at (610) 696-7390.
Do you offer PA state inspection and emissions testing?
Yes. We handle your Pennsylvania state safety inspection and emissions testing together in a single visit, so you can take care of both requirements at once.
Are your technicians certified?
Yes. Our shop has three ASE Master Certified technicians. Owner John Cross is a Ford Senior Master Technician and Honda Certified Master Technician, with additional factory training in Chevy, Nissan, and Hyundai.
What does your warranty cover?
Qualifying repairs are backed by a 2-year / 24,000-mile NAPA AutoCare warranty, which covers both parts and labor and is honored at thousands of locations nationwide.
Which tire brands do you carry?
We carry Michelin, Bridgestone, Firestone, Goodyear, Yokohama, Kumho, Nexen, and GT Radial. Most new tire purchases include a complimentary 2-year road hazard warranty (not on every brand, so ask us for details on your tire).
Do you price-match tires or offer financing?
We don’t offer price-matching or financing plans, but every new tire purchase includes a complimentary road hazard warranty on most brands, and we’re always upfront about pricing before any work begins.
Do you check and repair TPMS (tire pressure sensor) systems?
Yes, we check and perform repairs to the TPMS system and sensors as part of our tire and wheel alignment service.
Is a brake fluid flush included with brake service?
A brake fluid flush is available as a standalone service or bundled with your brake work, whichever fits what your vehicle needs. We use whichever parts are right for your vehicle, OEM or a quality OEM-replacement from the aftermarket.
Are your technicians certified for AC repair?
Yes, our technicians are certified for car AC and refrigerant repair work.
Do you offer a shuttle or vehicle pickup?
Shuttle service and delivery pick-up are available when staffed. Just ask when you schedule your appointment.
Can I drop off my car after hours?
Yes. Drop your vehicle any time using our key drop, or leave keys in the after-hours lock box if you’re picking up outside business hours.
Do you work with fleet accounts?
Yes, and there’s no minimum fleet size to get started. We service a large volume of ambulance, sheriff, and county vehicles, with flexible invoicing through AutoIntegrate and terms up to Net 30 for qualifying accounts.
What are your hours?
Monday – Thursday: 7:30 AM – 5:30 PM. Friday: 7:30 AM – 5:00 PM. Closed Saturday and Sunday.
How do I get a price quote?
Every vehicle and every repair is different, so we don’t post flat pricing. Call us or request service online and we’ll give you a straight answer, no surprises.
Still have questions? We’re here Monday – Friday.
Reach us directly at (610) 696-7390 during business hours.